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HP LaserJet Printer Stuck on Initializing

Here is what happen to my HP Laserjet keeps Initializing (My Model is 1213nf MFP) , After latest update of Firmware to HP Printer it was started

What was noticed is

1. Initially when it starts initializing , the scanner head moves to scan area instead of standby position , on every initialization it moves either left or rightΒ . when it back to home position my printer works OK.

2. Another thing was noticed was , if I unplug my network cable my printer works OK.

To avoid initialization what I did was :

Step 1: Unplug network cable , printer usb cable , power cable and wait for 30 seconds.

Step 2: Plug back power cable.

Step 3: Power on the printer and hit Copy And X (Cancel button above copy button) until it says permanent storage initialize.

OR

Step 3:Power on the printer and hit Right Arrrow And X (Cancel button above copy button) until it says permanent storage initialize.

Step 4:Download latest firmware and apply it ( Use USB Cable , DO NOT TRY IT OVER NETWORK TO UPDATE FIRMWARE)

Step 5:If your Router does not support ipv6 : disable ipv6 in your printer (This works in my case.)

Happy Troubleshooting !!

 


41 Comments

  • Reply BrianT |

    Mr Patel, you are a star!

    I had the same problem and spent several hours tearing my hair out until I found your solution. It worked like a bought one, as they say.

  • Reply harish |

    I have the same problem with hp lj 1213 nf of intializing acc to your advise i did it but all waste
    issue is same

    I think there is issue with formater card.

  • Reply LeeB |

    Per your instructions above, I can get the printer to the perm storage initialize mode, then it askes for the language, which shows english, I push ok, it askes country, I push ok for USA & then it goes back into initializing mode….argh. Help!

    • Reply Vinay Patel |

      Can you just check location of your scanner head ?. it should reset back to home , if not keep resetting until it be back to home position

  • Reply Jennifer |

    Hi, I have an Hp Laserjet M1217 and I’ve tried the press and hold buttons, the message permanent storage does appear yet afterwards it goes back to initializing. anything else i can do?

    • Reply Vinay Patel |

      You might need to reset the printer again that will make it back to working stage , make sure you apply the latest firmware from official site.

  • Reply Smoke |

    A solution i found was to disconnect the fax board from inside the printer. At least worked as printer and copier. Nothing else worked

  • Reply Fred |

    I found that by powering down, taking the toner cartridge out FIRST, and THEN doing the Storage Initialize, I was able to get the printer reachable by the USB cable to install the latest software update successfully. After that I was able to regain use of the printer. I did have one problem after the update which I solved by unplugging the USB cable — which makes no sense since I just used that cable to update the printer software — but hey — it worked! The latest drivers can be downloaded at support.hp.com. I had to grab an old Windows PC and was able to get the software update loaded. Also keep in mind that if you are on a network you can go to the IP address of the printer to reach its configuration page. Good Luck!

  • Reply Devasis |

    Dear Vinay,
    I own a hp M1005 MFP same issue it stucks on initializing, but it scans & prints from PC but not from the control panel of the printer, also updated the firmware from the above method but all in vain. plz help…

    • Reply Vinay Patel |

      Please look up comment from Fred , that might help you.

      here is copy for you
      “I found that by powering down, taking the toner cartridge out FIRST, and THEN doing the Storage Initialize, I was able to get the printer reachable by the USB cable to install the latest software update successfully. After that I was able to regain use of the printer. I did have one problem after the update which I solved by unplugging the USB cable β€” which makes no sense since I just used that cable to update the printer software β€” but hey β€” it worked! The latest drivers can be downloaded at support.hp.com. I had to grab an old Windows PC and was able to get the software update loaded. Also keep in mind that if you are on a network you can go to the IP address of the printer to reach its configuration page. Good Luck!”

      Thanks
      Vinay

  • Reply David |

    After surveying numerous sites for a solution, your first option worked for me. Very grateful. I stress to other users be sure to disconnect the USB cable as even if not connected to a PC that small difference seemed to be key. Again, thanks.

  • Reply Liz J |

    This happened a couple years ago and couldn’t remember what I did. This time I found your advice. Step 1 worked right away! Thanks so much!

  • Reply Thomas Bro |

    Thanks for the advice. After trying many other things you procedure worked great. Of course resetting everything required setup to the network. This is a lot less expensive than buying a new printer. Thanks,

  • Reply Susan |

    None of these worked for me, and I was so hopeful since I accidentally ran the firmware upgrade this morning which created the loop. I had called HP (which is never helpful) and they even gave me the wrong instructions for getting to permanent storage. It is arrow and cancel, not cancel and copy.

    I tried the instructions above where the toner is removed (tried with top open and top closed), but the loop resets after seconds, so I can’t start the USB firmware update again (program crashes) or even get past choosing country. I had also tried to get to factory reset, but as soon as I get there, the loop resets.

    How does anyone get enough time to actually start a process?

    • Reply Vinay Patel |

      You can do is disconnect power for 30 seconds, and press copy button couple of time then connect power source back and start from Step 3

      That will break your loop

      Thanks
      Vinay

      • Reply Susan |

        Thanks, but that doesn’t change anything. I have the loop that a few people show on youtube where the green light comes on, then it says Initializing and the amber blinks, then the words disappear, the amber blinks a few more times, then the toner light blinks with them once, and the whole thing resets and starts over.

        Unplugged and pressing the copy button a few times did nothing. I also pressed the right arrow a few times while unplugged. Then I plugged in and pressed the arrow and cancel buttons before turning on. Then the permanent storage text showed. I let go of the buttons. Then that text disappeared and the loop started again. This time, I was able to select language and country (I think) before the initializing text took over, disappeared and the looping started.

        I can’t figure out how people got the loop to stop long enough to reset the printer. My loop never seems to stop.

  • Reply Susan |

    Thanks, but that doesn’t change anything. I have the loop that a few people show on youtube where the green light comes on, then it says Initializing and the amber blinks, then the words disappear, the amber blinks a few more times, then the toner light blinks with them once, and the whole thing resets and starts over.

    Unplugged and pressing the copy button a few times did nothing. I also pressed the right arrow a few times while unplugged. Then I plugged in and pressed the arrow and cancel buttons before turning on. Then the permanent storage text showed. I let go of the buttons. Then that text disappeared and the loop started again. This time, I was able to select language and country (I think) before the initializing text took over, disappeared and the looping started.

    I can’t figure out how people got the loop to stop long enough to reset the printer. My loop never seems to stop.

  • Reply Susan |

    Hi. My followup wasn’t there, and then it was (duplicated), and now it is gone again. Did you have more advice on how to stop the loop since that didn’t work? I had been describing what my printer does. Thanks.

  • Reply shubham nagar |

    dear sir i tired to do this steps but i can’t solve my problem please do something and
    tell me how can i solve this problem please

  • Reply roshan |

    Hey sir when i am starting my printer it starts with normal sound for 3 to 4 minutes and then it shows initializing on the screen and after that it doesn’t work…..
    I followed your steps when I press the right side key and X key together then the screen shows permanent storage initialize and then immediately it shows that language and location and when I connect printer to computer and use the frimware of hp laserjet m1005 it ask for select the printer after sending the frimware an error occurred and it asks to close it …..
    This type of error is happening please help me sir….

  • Reply Sumanta Das |

    I have one HP LaserJet M1005MFP Printer. These giving message Initializing…. Pl. give some solution.

  • Reply Ram singh Shekhawat |

    sir, when i start my printer i.e HP Laser jet M1005 MFP , it goes on Initializing . no effect is going on it
    i use your above strategy , so plz give me some solution .

  • Reply ratheesh |

    dear sir,

    i reached this Step 3: Power on the printer and hit Copy And X (Cancel button above copy button) until it says permanent storage initialize.
    after its stuck up in language selection ,or location selection .please help me

So, what do you think ?